Privacy Policy

1. Introduction

Welcome to ABC Translation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our document processing and translation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for our services
• Sign up for our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotions

The personal information we collect may include:

• Name, email address, phone number
• Billing and shipping address
• Payment information (credit card details, bank account information)
• Company information (if applicable)
• Information contained in documents you upload for processing

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you viewed
• Time spent on those pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience. You can control cookies through your browser settings and our consent management tool.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Processing and fulfilling your orders
• Communicating with you about your orders, inquiries, and our services
• Sending you marketing and promotional communications (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity: To fulfill our contractual obligations to you when you order our services
• Legitimate interests: To operate and improve our business and services
• Consent: When you explicitly agree to specific uses of your data
• Legal obligation: To comply with applicable laws and regulations

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

6. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third parties that help us deliver our services (e.g., payment processors, cloud storage providers)
• Business partners: Trusted partners who assist us in operating our website and conducting our business
• Legal authorities: When required by law, court order, or governmental regulation
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition

We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data to Switzerland and process it there. Your submission of such information represents your agreement to that transfer.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: The right to request copies of your personal information
• Right to rectification: The right to request that we correct inaccurate information
• Right to erasure: The right to request that we delete your personal information
• Right to restrict processing: The right to request that we restrict the processing of your personal information
• Right to data portability: The right to request that we transfer your personal information to another organization
• Right to object: The right to object to our processing of your personal information
• Right to withdraw consent: The right to withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email:
• By phone:
• By mail: